Privacy Policy

This Privacy Policy explains how SKYCOTE collects, uses and safeguards your personal information when you use this website. By using the site, you agree to the practices described below.

1. Information We Collect

Personal information: name, phone number, email address, billing/shipping address
Payment information: processed securely through third-party payment gateways — we don't store your card details
Technical information: IP address, browser type, device information and usage data via cookies

2. How We Use Your Information

To process and deliver your orders
To send order updates and shipping notifications
To respond to customer inquiries
To improve our website and services
For marketing, only with your explicit consent

We don't sell, rent or trade your personal data. Information may be shared with service providers such as payment gateways, delivery partners and IT service providers, or disclosed if required by law.

4. Data Security

We take reasonable measures to protect your data from unauthorized access, though no online transmission can be guaranteed 100% secure.

5. Cookies

Cookies help personalize your experience and analyze site traffic. You can manage or disable cookies in your browser settings, though this may affect site functionality.

6. Third-Party Links

Our site may link to external websites. SKYCOTE is not responsible for the privacy practices of third-party sites.

7. Your Rights

You can request access to or correction of your personal data, and opt out of marketing communications at any time.

8. Changes to This Policy

We may update this policy periodically. Continued use of the site after changes means you accept the revised policy.

9. Customization Policy

Customization requests must be made before production begins and may involve additional charges. Changes cannot be accommodated once manufacturing has started.